Our services

Expert Architecture Services

Here's a detailed look at the overall services offered at ITC Grand Goa, covering everything from basic comforts to luxury touches:

🛎️ General Hotel Services

Service Details Check-In / Check-Out 3:00 PM / 12:00 PM – Early/late on request Concierge Available 24/7 for reservations, transport, tours, custom requests Room Service 24-hour in-room dining from all major restaurants Housekeeping Twice daily – includes turndown service Wi-Fi Complimentary high-speed Wi-Fi across the property Parking Free on-site parking with valet available Laundry & Dry Cleaning Express, same-day options Airport Transfers Chauffeured vehicles (extra charge or part of package)

🧒 Family-Friendly Services

• Ollie’s Kids Club – supervised indoor and outdoor play for ages 4–12

• Babysitting/Childcare – on request with prior notice

• Family rooms & interconnected suites

• Kid-friendly menus at all restaurants

• Cribs, baby baths, and bottle warmers available on request

🧘 Wellness & Leisure Services

• Kaya Kalp – The Royal Spa with full Ayurvedic and international menu

• Yoga sessions, meditation, wellness consultations

• Fitness Centre – 24/7 access

• Outdoor Pool Complex – with sunbeds, towels, and swim-up bar

• Cycling & jogging tracks around the resort

• Library with books, games, and a peaceful reading space

🥂 Dining & Culinary Services

• 6 on-site restaurants (Indian, Italian, Goan, BBQ, buffet, bar)

• Private beach dining experiences and chef’s table setups

• Cooking classes and tasting tours available

• Dietary accommodations – vegan, gluten-free, Jain, etc. on request

💼 Business & Event Services

• Meeting & conference spaces for 10–400 guests

• Banquet halls and ballrooms for weddings/events

• Business center – print, scan, fax, and computer access

• Destination wedding services – including planning, catering, décor

✈️ Travel & Excursion Support

• Car rentals & taxi bookings

• Local tour guides and curated experiences (e.g., spice farms, dolphin spotting, historical tours)

• Bike/scooter rentals through concierge

• Luggage storage and express check-out

🏆 Guest Impressions

Most guests highlight:

• Warm, well-trained staff who “anticipate needs”

• Efficient check-in, great concierge support

• Excellent food & beverage team

• Smooth handling of large events (weddings, corporate retreats)

• Slight delays in peak season or weekends (common with larger resorts)

Would you like help comparing it to another hotel, or getting a checklist of what’s included in a specific package (like honeymoon or wellness retreats)?